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Monday – Saturday 9.00am – 5.00pm 
Sunday, Closed

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    Frequently Asked Questions

    Are your outfits ready-to-wear or custom-made?

    All IFENKILI MAN pieces are custom-made. Each garment is crafted based on individual measurements to ensure a precise fit, comfort, and a premium finish.

    Are your designs original?

    Yes. Most IFENKILI MAN designs are original creations, developed in-house and thoughtfully refined to reflect our perspective on modern African menswear. While inspired by heritage and culture, each piece is uniquely designed with contemporary structure, fit, and detailing.

    How does the custom measurement process work?

    After placing your order, you will be guided to submit your measurements using our measurement guide. Our team may contact you to confirm details before production begins to ensure accuracy.

    How long does it take to receive my order?

    Custom orders are typically produced and shipped within 7–14 business days. Delivery timelines may vary slightly depending on location and courier service.

    Do you ship to the United States?

    Yes. We primarily serve customers in the United States and ship internationally from Nigeria using trusted courier partners.

    Will I be charged customs or import duties?

    Customs duties and import taxes, if applicable, are determined by your local authorities and are the responsibility of the customer. These charges are not included in the product or shipping cost.

    What if I am unsure about my measurements?

    If you are unsure, our team is happy to assist. You may contact us before or after placing your order, and we will guide you through the measurement process to ensure the best possible fit.

    Do you offer accessories to match your outfits?

    If you are unsure, our team is happy to assist. You may contact us before or after placing your order, and we will guide you through the measurement process to ensure the best possible fit.

    Can accessories be purchased without an outfit?

    At the moment, our accessories are primarily offered as complements to our custom-made pieces. Availability may vary, and some accessories are only available alongside garment orders.

    Can I return or exchange my order?

    Because all garments are custom-made, all sales are final. Accessories are also non-returnable unless received damaged or incorrect due to our error. Please contact us within 48 hours of delivery if there is an issue.

    What fabrics and materials do you use?

    We use carefully selected, high-quality materials for both our garments and accessories, prioritising durability, comfort, and a refined finish suitable for long-term wear.

    How should I care for my IFENKILI MAN pieces?

    We recommend gentle hand washing or professional dry cleaning for garments. Accessories should be handled with care and stored properly to maintain their quality.

    Do you accept bulk or special orders?

    Yes. We accept bulk and special orders, including full looks with matching accessories, for events, ceremonies, and family sets. Please contact us to discuss availability, timelines, and pricing.

    How can I contact IFENKILI MAN?

    You can reach us via email at info@shopifenkili.com or through WhatsApp using the chat button on our website.